Courses
Have a look on our Bespoke Courses
- This section is concerned with workings of Government – the context within which policy making and policy delivery takes place.
- ● Preparing for Private Office
● Working with Ministers
● Understanding the Legislative Process
● Essential Elements of Policy Delivery
● Developing Deliverable Policy
● Effective Ministerial Correspondence and Treat Official
● Effective Submissions
● Working with Stake holders
● Effective Briefing
● Effective Speech Writing
Professional and Specialist Development Courses
- Introduction to Fraud Investigation
- Managing Investigations
- Money laundering and Proceeds of Crime
Strategic and Leadership Courses
▪Preparing for Top Management
▪ Board Effectiveness
▪Leadership challenges to Women in Middle/Senior Management
▪“Realising your Dream: Reaching your full potential”
▪Faith and Work place
▪Become a Leader you wanted to be
▪it’s never too late to achieve your Dream
Financial Management Courses
- ▪Financial Derivatives
▪Credit Derivatives
▪Corporate and Bank Treasury Management
▪Risk Management
▪Introduction to Insurance Financial Statements
▪Budget Management
▪Investment Appraisals
▪Interpretation of Accounts
▪Corporate Finance
▪Valuation and Equity Analysis
▪Credit Assessment
▪Structured and Project Finance
▪ Preparing Business Cases
▪ Appearing before a Public Accounts Committee – practice sessions
▪making sensible Spending Decisions in Government
▪ Financial Planning and Control
▪ Market Economics
LEARNING AND DEVELOPMENT
●To advise on training strategy and produce training materials and deliver or oversee the delivery of key training.
●Training needs analysis.
●Design and deliver business skills training
●Promote the development of a high performance culture.
●Design and deliver development skills training including positive action training to balance gender and disability equality in the work place.
● Review training provision including bespoke courses and training suites
●Deliver diversity awareness training for new recruits and existing staff.
● Responsible for internal and external mentoring schemes.
SENIOR STAFFING AND TALENT MANAGEMENT TEAM
- Key Priorities
• Future Leaders Scheme
• Leaders Unlimited.
• SCS Recruitment Practice.
⦁ Develop proposals to improve succession planning and talent management to include those from under-represented groups.
⦁ Continue to encourage, develop and support women applying for the Senior Management positions to monitor whether there are significant differences between groups applying for and gaining promotion at different levels and to identify further actions.
⦁ Evaluate Future Leaders Scheme to identify issues and recommend actions when local schemes have been operational for a period of time.
⦁ Support participants in the Leaders Unlimited scheme and develop other support for under-represented groups in the feeder grades to encourage their progression to the SCS.
⦁ Develop and consult on proposals to improve the corporate and local approach to succession planning and talent management to encourage and include those from under-represented groups.
⦁ Complete and conduct roll out of Gender Equality Training to staff, in accordance with the needs identified in the training needs analysis
Project Management
We can offer a range of project management approaches depending upon your requirements, from project development, bid writing and resource procurement and full project delivery, to ‘inherited’ contract management where we rescue struggling projects.
- Project Management Services:
Opportunity identification and bid writing.
Capacity building and project development.
Collaboration between delivery partners.
Research and consultancy.
Marketing and Communications
First Global Consultancy and Training Ltd can offer a range of services for agencies or projects and programmes that need to market and publicise what they are offering and/or achieving.
- Marketing and Communication Services:
⦁ Design and production of publicity materials, i.e. leaflets/posters/advertisements/websites.
⦁ Preparation and production of newsletters.
⦁ Programme and project publicity.
⦁ Media Liaison.
We come to you
It doesn’t matter where your event is taking place, whether it is in London, Lagos, Edinburgh, Abuja and Birmingham or overseas, we have a global reach through experience and a network of reliable local partners.
We’ve got it covered
First Global provide all elements needed to create the right impression and environment for your message:
⦁ Event design & planning as part of your team
⦁ Pre-event marketing
⦁ Destination & venue advice, booking and liaison
⦁ Participant invitation, registration and liaison
⦁ Group travel arrangements
⦁ All ground arrangements including transport and accommodation
⦁ Full production & facilitation
⦁ Speaker & speaker support
⦁ Post event analysis
Partnership Development and Consultation Management
Larger agencies and partnerships are increasingly required to consult broadly on draft strategies, policies or service proposals. There is also a specific and growing need to consult local communities about a range of issues. We have the expertise to successfully design and deliver context-specific consultation processes, and draw together the outcomes of those consultations into useful proposals capable of implementation.
- Consultation and Partnership Services:
⦁ Partnership development.
⦁ Secretariat support.
⦁ Group facilitation.
⦁ Consultation design and facilitation.
⦁ Community and voluntary sector involvement and consultation.
Policy and Strategy Development
Public agencies often need assistance with policy and strategy development initiatives. First Global can provide the expertise and knowledge to help you deliver effective solutions.
- Policy and Strategy Services:
⦁ Specialist policy support in the fields of employment and skills; business development and competitiveness; early years and childcare; community based regeneration and community economic development; neighbourhood management and economic development.
⦁ Research and mapping exercises.
⦁ Specialist European knowledge.
⦁ Integration of regeneration funding programmes and funding streams.
⦁ Advice on turning broad strategy into operational delivery.
⦁ Create a Strategic Approach to Diversity for your organisation
Some of our Course Outlines
- A positive Action Management Development Training for Women, Disabled and Other Disadvantaged Staff.
This three day unique and highly successful personal effectiveness course is designed to give women, staff with disability and other minority staff the knowledge and skills to:
⦁ effectively manage their career
⦁ overcome personal barriers to success
⦁ capitalise on opportunities to advance their career and receive job satisfaction.
This positive action initiative supports organisations’ equality and diversity policies.
This course is run by experienced and credible trainers who have worked in the public service for a number of years.
Objectives: On completion participants should be able to:
⦁ Empower minority staff to identify possibilities, capitalise on opportunities and be the best they can to achieve real and lasting success.
⦁ Develop skills to engage at a personal and organisational level.
⦁ Review personal approaches to work situations and issues in order to increase awareness and effectiveness in these areas.
⦁ Engage in structural problem solving as a process for sharing experiences, exploring problems and identifying solutions.
⦁ Explore options, choices and consequences in relation to personal development strategies.
⦁ Focus on practical application of learning through skills practice.
⦁ Enhance self-knowledge to enable potential to be realised.
The course will use the Myers-Briggs Type Indicator (MBTI) as a way of helping participants to build up a picture of their strengths and developments areas. The Course will cover the following:
Programme modules.
⦁ Assertiveness
⦁ Personal power
⦁ Personal organisation
⦁ Leadership
⦁ Political intelligence
⦁ Emotional Intelligence
⦁ Personal decision making
⦁ Action planning
⦁ Myers-Briggs Type Indicator (MBTI)
DIVERSITY AWARENESS COURSES:
Learning Objectives:
The aim of the Diversity Awareness Training courses is to raise participants’ awareness of how diversity can be encompassed into their work on a daily basis and how it can assist in the attraction and retention of employees.
This course will help delegates to:
● Appreciate and understand your own organisations policy and procedures in relation to equal opportunities and diversity
● Explore what equal opportunities and diversity are and are not
● How diversity and equality challenge the status quo and drive positive change
● Understand equal opportunities legislation and risks of poor practice
● Explore direct and indirect discrimination and how it can manifest itself
● Recognise inappropriate behaviours and attitudes in self and others
● Build tools and techniques to challenge behaviours and thereby reinforce positive values and expectations
● Help employees to explore their feelings about diversity (with an emphasis on probing personal biases and understanding the implications of unique value and belief systems);
● Increase tolerance and understanding among diverse work teams;
● Help employees appreciate and value diversity, thereby creating more powerful and cohesive teams.
Program Mandate
Diversity strategies in many companies include, but are not limited to: serving the needs of increasingly diverse communities; leveraging diverse talent pools; and expanding into global markets. Diversity awareness programs have a mandate to support these strategies and a list of responsibilities that includes:
• Classroom training for existing employees
• New hire training
• Annual refresher courses
• Company’s diversity policy statement
• Affirmative Action training, as well as hiring and retention goals.
Who should attend?
Typically, diversity awareness training starts with the executive team and cascades to front-line employee. All employees should receive awareness training. New employees are also trained as part of the on-boarding process.
Training methods & materials:
⦁ PowerPoint presentation
⦁ Group exercises
⦁ Examples
⦁ Debate and discussion
⦁ Hand-outs
To help organisations better manage diversity, we have developed a Diversity Champions Program to provide key people within your organisation with the skills and knowledge required to manage and implement people diversity initiatives in your business. This program can also assist organisations in the training and development of Diversity Committees.
Diversity Champion Programs: Topics of the Program:
• The role of the Diversity Champion
• Defining diversity in your organisation
• Key opportunities and challenges of implementing diversity focus in the workplace
• Getting your workplace ready for diversity
List of our equality and diversity training courses.
⦁ Disability Awareness
⦁ Deaf Awareness
⦁ Equality and Diversity
⦁ Managing Cultural Diversity
⦁ Community Cohesion
⦁ Workplace Stress
⦁ Managing Conflict
⦁ Physical Intervention
⦁ Workplace Bullying
⦁ Visual Impairment Awareness.
EFFECTIVE WRITING SKILLS COURSES
BACKGROUND
Written communications is a crucial skill. Choosing the right words and style for a particular purpose is often difficult even for the most articulate communicator. Your reader will make judgements about you and your organisation based on your written documents. Many organisations like yours have over one million words crossing their desks each week on either a computer or hard copy. Certainly well-presented, coherent, accurately written documents are vital in its day to day communications.It is therefore, not only imperative but almost obligatory that staff members in keys front line offices are trained to have basic communication skills. It is on this premise that the above proposal is presented.
- FACULTY
The course will be led by Mr Paul Molloy. For over 20 years, he has been designing and delivering programmes across the public sector on organisational and personal development training within the United Kingdom and Overseas specialising in communications, interpersonal skills and training for trainers.
He has worked as an associate with a range of organisations including the National School of Government London, City of London, Westminster Explained, and Highways Agency. He has visited Nigeria on three separate occasions to train communications skills for Staff of the Federal Inland Revenue Service, Nigerian Ports Authority, Chartered Institute of Bankers and Central Bank of Nigeria.
Learning Objectives:
By providing a combination of theory and practice, this course will enable participants to improve the quality of their drafting and reduce the time spent on it. The courses comprise a mix of practical exercises covering different types of written examples. Participants will receive constructive feedback during the course, both individually and in small groups.
This course will help delegates to:
⦁ Plan their documents to meet the needs of the reader
⦁ Use plain English
⦁ Get the right style and tone
⦁ Understand how to format and present documents for a professional image
⦁ Ensure how to edit t and proof read effectively.
⦁ Understand how to prepare effectively for meetings
⦁ Identify what to listen for and which decisions and actions to record
⦁ Use techniques for note taking during a meeting
⦁ Decide on the appropriate format for writing minutes after a meeting
Training methods & materials:
⦁ PowerPoint presentation
⦁ Group exercises
⦁ Examples
⦁ Debate and discussion
⦁ Hand-outs
WHO SHOULD ATTEND
It is designed for all staff but particularly senior and middle managers who are interested in writing clearly, logically, accurately, and concisely so that the reader understands it straight away. It is particularly valuable for those who draft documents for the Governor, Ministers or Agency chief executives and senior officials in government and corporate organisations.
TAKING MEETING NOTES
This course aims to provide practical techniques for taking notes in meetings. There will be opportunities to discuss ways of overcoming many of the problems associated with the role of the meeting secretary.
- Objectives:
This course is designed to help you:
⦁ Understand how to prepare effectively for meetings
⦁ Identify what to listen for and which decisions and actions to record
⦁ Use techniques for note taking during a meeting
⦁ Decide on the appropriate format for writing minutes after a meeting
Organisational benefit:
This course will enable participants to present minutes of a meeting accurately, clearly and in the required format.
Training method and materials:
⦁ PowerPoint presentation
⦁ Discussion
⦁ Practice
⦁ Group exercise
One of the major difficulties people have is identifying the main points coming out of a discussion.
Professional and Specialist Development
- Introduction to Fraud InvestigationDesigned for: Staff to undertake fraud investigations confidentlyObjectives: This course focuses on the practicalities of fraud investigations defining fraud, the importance of a policy, planning investigation techniques, interviewing witnesses and suspects, recording the interviews and compiling the report.Organisational Benefit:
Apart from the risk to property and resources, fraud can have a corrosive effect on the motivation and morale of staff. Tackling the issue of fraud effectively can challenge the skills of the best manager or investigator.Managing Investigations:Designed for: Managers who supervise, and staff who undertake investigations into allegations of financial impropriety or inappropriate personal behavior.Objectives:▪This course takes participants through the process of investigations, from framing terms of reference to presentation of the results. By the end of the course, participants should be able to:▪Frame the appropriate terms of reference for the investigation plan
▪ Understand the role of a case officer in relation to the investigation team
▪ Organise the investigation focus on gathering and protecting the chain of evidence, support the team, supervise the team’s practice and ensure that standards are maintained
▪ Manage the necessary interviews with witnesses and internal procedures of the department.Organisational Benefit:
Because of the complexity of their responsibilities, many departments have designated investigating officers. These members of staff are faced with the task of acquiring information about the issues under investigation and preparing this information for the deliberation of senior management. The results may well go to an external body such as industrial tribunal or court. To defend the reputation, and indeed, the resources of the department, it is essential that the investigation is conducted according to the relevant legislation and internal procedures of the organisation.Preparing Business Cases:Designed for: Those who are required to prepare a proposal or capital expenditure and have no formal experience in how to do this. Also, for those who are responsible for approving requests for expenditure and have not had formal training for preparing business cases.Objectives: On completion of the course, participants will understand:▪ need for setting clear objectives
▪ importance of identifying benefits and consideration of a range of options
▪ the need to estimate the value of the costs and benefits
▪ techniques used to recommend the value for money option
▪ need to consider risk and sensitivity analysis
▪ public and private partnerships/private finance initiative
▪ post project evaluationIntroduction to Stakeholder ManagementAim:
▪ to explore and clarify the role and importance of stakeholder management within your organisation
▪ to understand and apply the stakeholder management process
Outcomes:
By the end of the course, participants will have:
▪ formulated stakeholder maps and communication plans, using a case study
▪ considered your role in building relationships
▪ assessed your development needs
THREE DAY IN-HOUSE SECURITY INDUSTRY ASSOCIATION (SIA) CERTIFICATION COURSE
Learning Objectives:
The aim of the SIA (Security Industry Authority) is to increase the skill and professionalism of those employed in the security industry and to enhance the public’s trust. Therefore anyone carrying out Door Supervision or Security Guarding must hold a valid SIA licence.
By providing a combination of theory and practice, this course will enable participants to improve on the quality of their work and competence. The course will cover the following areas and at the end they will sit for the SIA Certified examinations.
⦁ The Security Industry Authority.
⦁ Functions of the SIA
⦁ The Private Security Industry Act 2001
⦁ Licensing
What it entails. How does it affect Public/Private organisation.
⦁ Who needs a Licence
⦁ Manned Guarding
⦁ Door Supervisors
⦁ Static Guard
⦁ CCTV (public Space Surveillance)
⦁ Cash in transit
⦁ Body Guards
⦁ Vehicle Immobilisation
⦁ Key Holding
⦁ ACS/SIA
⦁ The future of the SIA
⦁ QUESTIONS.
THREE DAY: CCTV SECURITY INDUSTRY AUTHORITY (SIA) CERTIFICATION COURSE
Introduction:
The SIA currently recognises that it is essential for all CCTV Public Space Surveillance (PSS) operators to have undergone a structured programme of training and education resulting in recognised qualifications if they are to be effective and professional in their role. The Private Security Act 2001 requires that all individuals working for a security company or at a Licenced should hold the necessary SIA for their area of work. It is a criminal offence to work without an SAI Licence, which could result in a £5,000 fine or 6 months prison sentence. It is an individual criminal offence to work without a Licence.
Learning Objectives:
By providing a combination of theory and practice, this course will enable participants to improve on the quality of their work and competence. The course will cover the following areas and at the end they will sit for the SIA Certified examinations.
● Introduction to the Roles and Responsibilities of the CCTV Operator and Other CCTV-Staff
● Working as a CCTV Operator VI -2010
●CCTV Equipment and its Operation
● Characteristics of a CCTV System
● Codes of Practice, Operational Procedures and Guidelines
● Control Room Communication – Dealing with Incidents
● Emergency Procedures in the CCTV Control Room
● Legislation
● Equipment and Operation: CCTV Surveillance Techniques
● Operational Use of CCTV
Training methods & materials:
⦁ PowerPoint presentation
⦁ Group exercises
⦁ Examples
⦁ Debate and discussion
⦁ Hand-outs
⦁ Question and Answer session
TWO DAY: TRAIN THE TRAINERS BUSINESS ADVISERS COURSE ON WRITING BUSINESS PLANS FOR NEW AND EXISTING SMALL & MEDIUM SIZE ENTERPRISES.
BACKGROUND
Advising new and existing small and medium size enterprises on how to write Business Plans will help them to review their progress against their forecast and make any necessary adjustments to get back on track. Having well trained staff business advisers further lend credence to the good work that your office is doing in the areas of providing support to new and existing businesses especially those that need to source funds from banks or investors, certainly a business plan becomes a necessary requirement.
It is therefore, not only imperative that staff members in keys front line offices are trained in the skills of writing business plans to equip them with the knowledge to offer consistent, coherent and sound business advice to their clients. It is on this premise that the above proposal is presented for your consideration.
Learning Objectives: By providing a combination of theory and practice, this course will enable participants know the essential role that creating and using a business plan plays in starting a successful new business, and describes all the different components of a business plan.
This course will cover the following areas:
●Introduction: Starting a business
●Start-up Options; what to do before starting a business
●Tax and legal issues for start Ups
●Creating a business plan
●How to use a business plan to get Funding
●IT and e-commerce for start ups
●Protecting business ideas
●Help and Support
●Taking the next steps
Training methods & materials:
⦁ PowerPoint presentation
⦁ Group exercises
⦁ Examples
⦁ videos
⦁ Debate and discussion
⦁ Hand-outs
WHO SHOULD ATTEND
It is designed for middle and senior managers as well as front line staff particularly business advisers who deal with start-up interactions with small and medium enterprises.
Contact us:
If you want to find out more about us and the services we provide, please contact us either by Email: info@firstglobalconsultancy-training.com, training@firstglobal consultancy-training .com, conferencing@firstglobalconsultancy-training.com or alternatively, log on to our website: www.firstglobal consultancy-training.com
Tel: +44 208863 4284, +44 7469649393 (UK)
+234 8103278376, 08112231793 (NIGERIA)