We respect your privacy and will only use your personal data in accordance with the General Data Protection Regulation (GDPR).
The following statement explains First Global Consultancy and Training Ltd. training’s policy regarding the personal data you may disclose to us e.g. when booking a training course or subscribing to our weekly email and blog.
Our aim is to respect your privacy and comply with the General Data Protection Regulation (GDPR).
The Data Controller
First Global Consultancy and Training Ltd is the Data Controller for any personal data you give to us. Our full details are:
First Global Consultancy and Training Ltd
42-44 Bishopsgate London EC2N 4AH
Telephone: +44 208863 4284, +44 7469649393
Email: info@firstglobalconsult
What Personal Data We Collect and What We Do With It
This depends on whether you book a training course or subscribe to our weekly email and blog as explained below.
Training Courses
When you book a course we will use your details to:
- Deliver our contract to provide training to you;
- Contact you with regard to any matter arising from your booking or attendance at our event;
- Distribute a delegate list to course delegates only; and
- Keep you informed of forthcoming training events run by Act Now Training only (where you have indicated your agreement to this when booking).
If you book a certificated/accredited course (e.g. BCS, IRMS etc.), we may need to pass on your details to the accrediting/endorsing bodies so that they can check your eligibility and/or make arrangements for you to sit their exams.
From time to time an employer may request details of course attendance by their staff. We will disclose this information only where the employer has paid for the course or has allowed staff time off work for this purpose. In all other situations we will seek your written consent.
| WHAT WE DO | OUR LEGAL BASIS UNDER GDPR |
|---|---|
| Deliver our contract to provide training to you. | Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer. Without it we will not be able to process your booking.Article 6(1)(f) – this is necessary for our legitimate interests. |
| Contact you with regard to any matter arising from your booking or attendance at our event e.g. dietary requirements, cancelled courses etc. | Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer. Without it we will not be able to process your booking.Article 6(1)(f) – this is necessary for our legitimate interests. |
| Distribute a delegate list to course delegates only. | Article 6(1)(f) – this is necessary for our legitimate interests – we want delegates to be able to understand and appreciate each others’ background and experience. If you do not want us to do this, contact us. |
| Keep you informed of forthcoming training events run by Act Now Training only (where you have given your consent). | Article 6(1)(a) consent – We always ask for your consent to do this. You can withdraw your consent at anytime by contacting us. |
| If you book a certificated/accredited course we may need to pass on your details to the accrediting/endorsing bodies (eg BCS) so that they can check your eligibility and/or make arrangements for you to sit their exams. | Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer. Without it we will not be able to process your booking.Article 6(1)(f) – this is also necessary for our legitimate interests. |
| Occasionally your employer may request details of your course attendance. We will disclose this information only where the employer has paid for the course or has allowed you time off work for this purpose. In all other situations we will seek your written consent. | Article 6(1)(b) – this is necessary for the performance of our contract with you/your employer. Employers will only pay for courses we have provided to you.Article 6(1)(f) – this is also necessary for our legitimate interests. |
We do not disclose your booking/course data to any other parties without your written consent.
Where you require us to make Reasonable Adjustments to enable you to attend a course or sit an exam, we may require further information from you. If this includes information about your physical or mental health, such information (being sensitive personal data (Special Categories Data)), will only be used by us, with your explicit consent, to assess your eligibility for Reasonable Adjustments. We will not share or disclose it to others. The legal basis upon which we do this is set out in Article 9(2)(a) of GDPR (explicit consent). You can withdraw your consent as anytime by contacting us. Please note that we may not be able to process your request for Reasonable Adjustments if you do this.
Weekly Email and Blog
When subscribing to our weekly email and blog we only ask for your email address, your first and surname. This is used to send you our weekly email, new blog entries, occasional updates on important issues in the field of Information Law and to keep you informed of forthcoming training events run by Act Now Training.
You can unsubscribe at anytime. Please send an email to info@firstglobalconsultancy
How Long We Keep Your Personal Data
By law we have to keep basic information about course attendees and their contact details for a minimum of 6 years for tax purposes.
Where you are a regular attendee on our courses we will keep your personal data for longer where we feel it will speed up the course booking process and to save you having to give us the information again.
Subject to any legal requirement, we will delete your information where you tell us that you will no longer be attending our courses in the future or six years after you last attended a course.
For the purposes of the weekly email and blog we will keep your information until you unsubscribe.
Third Parties
In order to provide you with a good service, e.g. if you have special needs or meal requirements, we may pass on your basic details to the course venue but only to make your attendance as comfortable as possible.
Act Now will not sell, assign, disclose or rent your personal data to any other external organisation or individual.
Protecting Your Personal Data
We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
Cookies
Many websites place cookies whenever a user visits their site, in order to track traffic flows. Cookies are text files, which identify your computer to the server. First GlobalTraining may use cookies from time to time.
Cookie Policy
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them,
When you first visit our site you will have received a pop up asking for your consent to our use of cookies. To withdraw your consent, please leave this website.
Our web site and blog contains links to other web sites. We are not responsible for the privacy practices of such other sites. When you leave our site please be sure to read the privacy statements of each and every web site that collects personal data about you. This privacy policy applies solely to information collected by First Global Consultancy and Training Ltd.
Your Rights
You are in complete control. You can object or withdraw your consent to the use of your personal data at anytime. Though in some cases we may not be able to provide your requested service (e.g. course or blog subscription) where the information processing is an integral part of the service. We will tell you if this is likely to be the case.
Subject to some legal exceptions, you have the right to:
- request a copy of the personal information Act Now Training holds about you;
- to have any inaccuracies corrected;
- to have your personal data erased;
- to place a restriction on our processing of your data;
- to object to processing; and
- to request your data to be ported (data portability).
To learn more about these rights please see the ICO website.
Please address any such requests to the First Global Consultancy and Training Ltd Protection Officer through the contacts page.
If you are dissatisfied with our response you can complain to the Information Commissioner’s Office
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745
Fax: 01625 524 510
Your Data Abroad
We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, because you have chosen to use an email or other communications service which routes data outside the EEA).
Last update: May 2018
Any concerns or queries about this privacy policy should be sent to the Act Now Data Protection Officer through the contacts page.
© Act Now Training Ltd 2018
VAT Number 830 0818 58 |